AquaSpins Casino Terms and Conditions

Welcome to Aqua Spins. These Terms and Conditions govern your use of our website, casino games, sportsbook and related services. By creating an account, completing the AquaSpins register process, or using our platform in any way, you agree to be bound by the terms set out below. We at AquaSpins encourage you to read this document carefully before you deposit or place any bets.

Acceptance of These Terms

By accessing our site, using our AquaSpins app, or completing the AquaSpins Casino login process, you confirm that you are at least 18 years old and that you accept these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services. Our Aqua Spins platform is owned and operated by 3-102-943563 SRL, licensed under the laws of Curaçao.

Eligibility and Account Registration

To use our services, you must complete the Aqua Spins register form with accurate, current and complete information. We reserve the right to verify your identity, age and location at any time. Our services are intended for residents of Canada and other permitted jurisdictions. We do not accept customers from Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Cote d'Ivoire, Denmark, Estonia, France, Georgia, Greece, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Myanmar, Netherlands, Netherlands Antilles, North Korea, Panama, Romania, Russia, Sweden, Ukraine (including the territory of Crimea), the United Kingdom or the United States of America. Some software providers apply additional territorial restrictions beyond this list.

• You may hold only one account with us at any time
• You must keep your AquaSpins login credentials confidential at all times
• We may suspend or close accounts that breach these terms

Accessing Our Platform

You can reach our games through your browser or through our dedicated AquaSpins Casino app, available for supported mobile devices. Every Aqua Spins login attempt is monitored for security purposes, and we may request additional verification if we detect unusual activity on your account. Our AquaSpins platform is available in English, English (CA), English (AU), English (NZ), German, French, Spanish, Italian, Polish, Czech, Finnish, Hungarian and Norwegian localisations, although our customer support is provided in English.

Deposits and Withdrawals

We offer a wide range of payment options for your Aqua Spins deposit, including Interac, Pay by Card, NTLR, Mifinity, Bitcoin, Ethereum, Litecoin and other cryptocurrencies. Minimum deposits start from $10 via Interac and go up to $45 for Bitcoin, depending on the method you select. When you request an AquaSpins withdrawal, we process it through our financial department within three business days after all checks and conditions are completed. A maximum of three pending withdrawal requests may be held on your account at any time.

Withdrawal amounts are subject to daily and monthly limits based on your VIP level, ranging from $750 per day / $10,500 per month at Level 1 up to $2,300 per day / $30,000 per month at Level 5. Our payment agents process withdrawals from 6 AM to 5 PM GMT, Monday to Friday, and bank transfers may take an additional 3-5 business days to arrive after processing. We reserve the right to set individual minimum and maximum amounts per transaction depending on the withdrawal method and your account level.

Bonuses and Promotions

Our Aqua Spins bonus offers, including the welcome package of 100% up to $750 plus 200 free spins, are subject to the specific terms found in our Promotions section. To claim any AquaSpins casino bonus, you must activate it in the My Bonuses section of your Profile before placing any bets with your qualifying deposit. We do not currently run an AquaSpins no deposit bonus, and any AquaSpins promo code or AquaSpins bonus code that we distribute must be entered exactly as provided in order to be valid.

Wagering requirements apply to all bonus funds: 35x the deposit and bonus amount for standard offers, and 40x for free spin winnings, to be completed within ten days of activation. The maximum bet permitted while a bonus is active is $150 CAD. We may cancel any active Aqua Spins bonus code offer at your request or at our discretion, and cancellation voids the associated bonus balance in full. Bonuses cannot be combined with one another, and activating a new offer removes any previous bonus together with its winnings.

Games and Fair Play

We provide access to more than 8,259 slot titles, our AquaSpins live casino featuring over 131 top live games, roulette, blackjack, game shows and hundreds of jackpot titles from more than 50 providers, including Pragmatic Play, Evoplay, Playtech and BGaming. Our Aqua Spins slots and Aqua Spins live casino sections are regularly audited by independent testing bodies to ensure fair and random outcomes. We do not guarantee any particular result, and all games are provided on an "as is" basis subject to the specific rules of each individual title.

Loyalty Programme

Every customer is automatically enrolled in our five-level VIP ladder upon registration. Your level is determined by activity during the 90 calendar days before a withdrawal request and can rise or fall based on your deposit-to-withdrawal ratio and bonuses received. Higher levels unlock personalised offers, increased withdrawal limits, cashback and, from Level 4 onwards, a dedicated VIP manager. We calculate weekly live casino cashback at 25% of net real-money wagers, subject to a $1.50 minimum and $300 maximum, which must be wagered once before it can be withdrawn.

Responsible Gambling

We are committed to promoting responsible play across our platform. You can set deposit limits, session reminders and self-exclusion periods directly from your account settings. If you feel that your gambling is becoming a concern, we encourage you to contact our support team or a relevant national support organisation for assistance.

Intellectual Property

All content on our site, including our software, graphics, trademarks and the AquaSpins name, remains our property or the property of our licensors. You may not copy, reproduce or distribute any part of our platform without our prior written consent.

Limitation of Liability

We will not be liable for any indirect, incidental or consequential losses arising from your use of our services, including losses resulting from internet connectivity issues, third-party payment providers, or unauthorised access to your account where you have failed to protect your login details.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. Continued use of our platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically for the latest version.

Governing Law and Disputes

These terms are governed by the laws of Curaçao. Any disputes arising from your use of our services will first be addressed through our internal complaints procedure before escalation to any external body.

Contact Us

If you have any questions about these Terms and Conditions, or need assistance with your AquaSpins deposit, your Aqua Spins withdrawal, or your account in general, please reach our support team via live chat, available 24/7, or by email at support@aquaspins.com.