AquaSpins Privacy Policy

At AquaSpins, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This AquaSpins Privacy Policy explains what information we collect when you register, log in, deposit, withdraw, and play across our platform, why we collect it, and how we keep it safe. By creating an account and using AquaSpins Casino, you agree to the practices described below. Our casino is operated under a Curaçao gaming license by 3-102-943563 SRL, and we process personal data in accordance with applicable data protection laws.

Information We Collect

We collect information from you at several stages of your relationship with us, including when you complete AquaSpins register forms, log in to your account, make a deposit, or request a withdrawal. We only collect what is necessary to provide our services, verify your identity, and comply with our regulatory obligations.

Information You Provide to Us

• We collect your name, date of birth, address, email, and phone number when you register.
• We collect identification documents when you complete our verification checks.
• We collect payment details when you make an AquaSpins deposit or request an AquaSpins withdrawal.
• We collect any information you send us through live chat or email support.

Information We Collect Automatically

• We record your login activity, including AquaSpins login and Aqua Spins casino login attempts, for security purposes.
• We track your device type, IP address, and browser when you access our site or the AquaSpins app.
• We monitor gameplay activity across our AquaSpins slots, AquaSpins live casino, and sportsbook sections to detect irregular patterns.
• We use cookies and similar technologies, as described in our separate Cookie Policy.

How We Use Your Information

We use the data we collect to operate AquaSpins Casino safely and efficiently, to manage your account, and to communicate with you about your activity. Our uses include the following purposes.

• We verify your identity and age to ensure you meet our minimum age requirement of 18.
• We process your AquaSpins deposit and withdrawal requests through our financial department.
• We personalise offers such as an AquaSpins bonus, AquaSpins casino bonus, or an AquaSpins no deposit bonus based on your account activity.
• We send you information about an AquaSpins promo code or AquaSpins bonus code if you have opted in to marketing communications.
• We monitor for fraud, money laundering, and breaches of our terms and conditions.
• We maintain records required by our Curaçao license and applicable financial regulations.

Marketing Communications

We may contact you by email regarding promotions, tournaments, or a new Aqua Spins bonus code, provided you have not opted out. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting our support team. We do not sell your personal data to third parties for their own marketing purposes.

How We Share Your Information

We only share your data where necessary to operate our services or where required by law. Our disclosures are limited to the following categories of recipients.

• We share data with payment providers to process your AquaSpins deposit, AquaSpins withdrawal, and related transactions across methods such as Interac, card payments, and cryptocurrencies.
• We share data with identity verification providers to confirm your eligibility to play.
• We share data with our game and live casino providers, such as Pragmatic Play, Evoplay, Playtech, and other studios, where necessary to deliver gameplay.
• We disclose information to regulators, law enforcement, or auditors when legally required.
• We may share data with professional advisors, such as auditors or legal counsel, under confidentiality obligations.

Cookies and Tracking Technologies

We use cookies to remember your preferences, keep you securely logged in after an AquaSpins casino login, and understand how you use AquaSpins Casino, including our AquaSpins app. Cookies also help us measure the performance of promotions and improve navigation across desktop and mobile. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site or app.

Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. Our security measures include encryption of sensitive data, restricted access controls, and regular monitoring of our systems, including the infrastructure supporting the AquaSpins casino app. While we take reasonable steps to protect your information, no method of transmission over the internet is entirely secure, and we encourage you to use a strong password and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards to comply with our legal, tax, and regulatory obligations, including anti-money laundering requirements. If you close your account, we may still retain certain records relating to your deposits, withdrawals, and bonus history, such as any AquaSpins bonus or AquaSpins no deposit bonus you claimed, as required by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honour these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to certain processing, including direct marketing.
• You have the right to withdraw consent where processing is based on consent.

To exercise any of these rights, you can contact our support team at support@aquaspins.com, and we will respond within a reasonable timeframe.

International Data Transfers

As an internationally operating platform, we may transfer your personal data to countries outside your own for processing and storage. Where we transfer data internationally, we take steps to ensure it remains protected in line with this AquaSpins Privacy Policy and applicable law.

Restricted Jurisdictions and Age Requirement

We do not knowingly collect personal data from individuals under 18 years of age or from residents of restricted jurisdictions listed in our terms and conditions. If we become aware that we have inadvertently collected data from a person who does not meet our eligibility criteria, we will take steps to delete that information promptly.

Third-Party Links

Our site and our AquaSpins casino app may contain links to third-party websites, including payment providers and game studios. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any updates on this page, and continued use of AquaSpins Casino after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have any questions about how we handle your personal data, whether related to your AquaSpins register process, an AquaSpins bonus, or any other aspect of your account, our support team is available 24/7 via live chat or by email at support@aquaspins.com.